Refund & Cancellation Policy – Nexus Ledger
At Nexus Ledger, we aim to deliver high-quality fintech and trading solutions. Please review our refund and cancellation terms below.
1. Digital Products & Software
Due to the nature of digital products (e.g., trading indicators, algorithms, or strategy conversions), all sales are final.
Once delivered, refunds will not be issued except in cases of duplicate payment or proven technical failure on our side.
2. Service Contracts
For custom development services (e.g., trading bots, fintech software, prop firm platforms):
A written agreement will outline milestones and payments.
Refunds are not available for completed milestones.
If a project is cancelled by the client mid-way, payment for completed work will still be due.
3. Cancellations
Ongoing service retainers (if applicable) can be cancelled with 30 days written notice.
No partial refunds will be provided for services already rendered.
4. Contact
For questions about refunds or cancellations, please email us at: contact@nexusledger.org