Home – Refund & Cancellation Policy
Refund & Cancellation Policy – Nexus Ledger
At Nexus Ledger, we aim to deliver high-quality fintech and trading solutions. Please review our refund and cancellation terms below.
1. Digital Products & Software
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Due to the nature of digital products (e.g., trading indicators, algorithms, or strategy conversions), all sales are final.
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Once delivered, refunds will not be issued except in cases of duplicate payment or proven technical failure on our side.
2. Service Contracts
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For custom development services (e.g., trading bots, fintech software, prop firm platforms):
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A written agreement will outline milestones and payments.
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Refunds are not available for completed milestones.
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If a project is cancelled by the client mid-way, payment for completed work will still be due.
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3. Cancellations
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Ongoing service retainers (if applicable) can be cancelled with 30 days written notice.
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No partial refunds will be provided for services already rendered.
4. Contact
For questions about refunds or cancellations, please email us at: contact@nexusledger.org